We recommend that you return the item in the original packaging.
If the original packaging is missing, it may lead to a decrease in the value of the item.
Refund of the purchase amount
If you regret your purchase, you get your money back. If the item is impaired, we will deduct the amount you are liable for.
We will refund all payments received from you, including delivery costs (however, this does not apply to additional delivery costs in cases where you have chosen a different form of delivery than the cheapest form of standard delivery that we offer), no later than 14 days from the day we received your message that you want to cancel the agreement.
We refund the money with the same means of payment that you used at the time of purchase, unless we have agreed otherwise.
We can withhold payment until we have received the item, unless you send us documentation that you have returned it.
The item is sent to:
Mistore.dk
Smidstrupvej 11
4230 Skælskør
We only accept packages that are sent directly to the address.
Right of withdrawal for companies
We do not offer a right of return for companies but refer to the Purchase Act.
Depending on the situation a return purchase can be made for a fee.
Please contact customer service if you want to make a return as a company.